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Order Status
Has my order shipped?
  If you feel it's getting late and you haven't received your order yet, please call 800.477.0686.
How do I change quantities or cancel an item in my order?
  Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable.
My order never arrived.
  Please call 800.477.0686 or email info@thefreshpalate.com
An item is missing from my delivery.
  Please contact us at 800.477.0686 or info@thefreshpalate.com and we will get your missing items as soon as possible.