| Order Status |
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| Has my order shipped? |
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If you feel it's getting late and you haven't received your order yet, please call 800.477.0686. |
| How do I change quantities or cancel an item in my order? |
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Click the "My Account / Order Status" link at the top right hand side of our site to view orders you have placed. Then click the "Change quantities / cancel orders" link to find and edit your order. Please note that once an order has begun processing or has shipped, the order is no longer editable. |
| My order never arrived. |
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Please call 800.477.0686 or email info@thefreshpalate.com |
| An item is missing from my delivery. |
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Please contact us at 800.477.0686 or info@thefreshpalate.com and we will get your missing items as soon as possible. |