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About the Product
Do you make substitutions?
  Yes we do.  Please just let us know.  If it is as simple as just removing the cheese - please just make a note in the special instructions section when checking out.  If you have more restrictive dietary needs, please email or call with your requests.
How big are the entrees?
  No restaurant size portions here.  The goal is to help you eat adequate portions of meat, fish, vegetables and grains.  Protein based items (i.e. beef, poultry, fish) are 5 -6 oz.  There is at least one serving of vegetables in each entree, if not more.  Grains are 1/2 cup to 1 cup depending on if the dish contains rice or is a pasta based dish.
How do I reheat the items?
  Nearly all of the entrees come in microwave safe containers and are reheated in the microwave.  Some entrees come in oven-safe containers and should be reheated in the oven; however, these items can be removed from the container and placed on a microwave safe plate to be warmed more quickly.  All entrees come with a reheating instructions label.
How do I store the food?
  Entree items need to be stored in the refrigerator and must be consumed within 7 days.  Some items can be stored in the freezer, like soups and pasta dishes.
I live in Roanoke, but work in Blacksburg. Can I still receive deliveries from The Fresh Palate?
  Yes.  Please include the name of the company you work for in the "Ship to" address so we know to ensure your delivery arrives before 5pm.
What if I have food allergies?
  At this time we are able to provide dairy free and nut free items.  Unfortunately, we are not able to meet gluten-free dietary needs.  We are working to expand our offerings to cater to more food allergies. Always feel free to contact us to see how we can accommodate entrees to meet your needs.